Tourism has moved on, and suppliers need to meet the new demands of guests, who now often identify themselves as travelers. Guests seek new experiences. As shown by Tripadvisor’s report, 73% of Americans think it’s important to have new experiences, as well as to visit new places, meet new people, and try new foods.
Two-thirds placed high importance on learning the culture and history of the destination, which may be the reason for global interest in guided cultural activities increasing.
Help adventurous guests explore a destination by making it easy for them to plan their dream trip with in-room technology. Voice assist devices, such as virtual concierge SmartHost, enable guests to find activities that suit them from the comfort of the vacation rental.
They’ll have access to local opportunities they may have otherwise missed out on, allowing them to experience the location authentically and create those unforgettable memories.