Month: November 2022

Explore

Tourism has moved on, and suppliers need to meet the new demands of guests, who now often identify themselves as travelers. Guests seek new experiences. As shown by Tripadvisor’s report, 73% of Americans think it’s important to have new experiences, as well as to visit new places, meet new people, and try new foods.

Two-thirds placed high importance on learning the culture and history of the destination, which may be the reason for global interest in guided cultural activities increasing. 

Help adventurous guests explore a destination by making it easy for them to plan their dream trip with in-room technology. Voice assist devices, such as virtual concierge SmartHost, enable guests to find activities that suit them from the comfort of the vacation rental. 

They’ll have access to local opportunities they may have otherwise missed out on, allowing them to experience the location authentically and create those unforgettable memories.

5. Share destination knowledge 

Eco-minded guests will want the opportunity to contribute their spending to the local community too. Simplify the process and help them to find nearby restaurants or activities to plan their trip with a voice assistant device. 

SmartHost is a customizable concierge service that brings a personal touch to your accommodations and can answer up to 4 million inquiries. 

6. Add value 

Potential guests can be overwhelmed with the vast array of choice when booking accommodation. Set yourself apart from the competition by adding value to your properties with discounts and free passes to local activities. 

When signed up to the Xplorie program you can incentivize guests to stay with a free pass to an attraction of their choice for every day of their stay, which is hugely attractive to families who can save on activities they would have expected to pay full price for.

7. Give

3. Memories that don’t break the bank – The cost of living is rising. Potential guests, especially those booking a family vacation, will be looking for ways to make the most out of their vacation without breaking the bank.

Offer guests better value for their money through the Xplorie program and help them create amazing memories for less, by including free passes and discounts to family-friendly activities in the cost of the rental.

4. Memories that don’t break the earth – Guest awareness of sustainability is reshaping travel, and many are now looking for alternative activities and attractions that don’t impact the environment.

Research shows eating and shopping at small businesses, visiting a landmark or heritage site, national parks, museums or cultural events, and outdoor activities are the top activities guests are interested in this year which have a positive impact on the local community.

Guests are swapping environmental impact

There are many ways to help your guests achieve a sustainable trip, but research such as the 2022 Global Travel Trend report shows the majority of travelers (81%) want their spending to go back into the local community. 

Appeal to this wider range of guests by showing your own initiatives and actions that support the local economy, and make it easy for them to do the same. A great way to do this is to establish partnerships with local businesses working in tourist attractions. 

The best memories tend to be made when people are happy, fulfilled, and secure. Create the perfect setting for these moments by equipping your guests with everything they need to feel empowered, comfortable, and confident while staying in your vacation rental with the latest and hottest tech innovations on the market.

You can even use SmartHost to offer guests free passes to these attractions