The word infrastructure basically, refers to the structures, facilities and systems that aims to provide services and products that can help in improving the economy of a certain country, city, town, business, area or industry which includes the services and the facility that can help the economic value of the country to function well. It also defines the condition or the existence of any costly structures like tunnels, bridges, roads and any other facilities that are constructed like cold storage chambers, electrical capacity, fuel tanks, cranes, loading docks, overhead clearances, and other components like electrical grids, sewers, water supplies, and telecommunications. The basic reason as to why infrastructures are being built and constructed is because it typically consists of costly improvements that became very important to the economic system of a government, and installing or developing those infrastructure would most likely provide the owners a greater value over time, and that is also the reason why a lot of investors are interested in investing to the different kinds of infrastructures.
A public utility is defined as a type of business that can furnish the needs and wants of the residents of specific country and the public people in their everyday lives, and examples of these public utilities includes as providers of sewage, telephone service, natural gas, water, electricity and many more. The public utilities can be owned privately which is also called as investor-owned utilities and that includes their goal of operating for a profit or income which is also known as rate of return, or can also be owned publicly, and examples for these are the municipal utilities and cooperative utilities. The rates of every products and services offered by public utilities are being established according to the government’s regulations and statutes, which is why one of the consequences of the public utilities that exercises monopoly, since the state, local and federal government are ensuring that the rates of the products they provided are reasonable and at a fair price. Each owners and the government, as well that owns or handles a public utility are using the advantages and privileges brought to them by the modern technology, specifically the internet, which can also be part of their strategy plans for marketing and can provide them an easy way of accommodating their clients and consumers. The websites of every public utilities is accessible to the public and it includes informative contents and details about the company, their contact numbers, address, the list of their service areas, a portal for their customers which includes membership accounts, and some also included the latest news and any updates regarding their services and products.
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